Frequently Asked Questions
Everything you need to know about bringing comfort and style into your home.
What materials are used in Acanva Home furniture?
We prioritize premium quality, utilizing solid wood frames, high-density foam for superior comfort, and durable, designer-grade fabrics such as linen blends, velvet, and top-grain leather.
How long does shipping take for large furniture items?
Standard delivery for sofas and larger furniture typically takes 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery services in select areas which includes room-of-choice delivery, professional assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that return shipping fees may apply for large furniture items.
How can I clean and maintain my Acanva sofa?
We recommend regular vacuuming with a soft brush attachment and immediate spot cleaning with a damp cloth and mild detergent. For deep cleaning, professional upholstery services are recommended.
Do your products come with a warranty?
All Acanva Home furniture is backed by a 1-year limited warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.